Shipping & Delivery
We aim to get your AmazeKouch order to you as quickly and smoothly as possible. Below you'll find details about our shipping process, delivery times, and associated fees.
Order Processing
Orders are typically processed within 1–3 business days. Once your order is placed, you'll receive a confirmation email. When your order ships, we'll send you a tracking number so you can follow its journey.
Singapore Shipping
Standard shipping is $20 for all orders within Singapore. We do offer complimentary shipping for orders above SGD $500. Delivery typically takes 3 to 7 business days.
Malaysia Shipping
Standard shipping is $80 for all orders within Malaysia. Delivery typically takes 7 to 14 business days.
Indonesia Shipping
Standard shipping is $150 for all orders within Malaysia. Delivery typically takes 7 to 14 business days.
Delivery Information
All orders come with tracking information. You'll receive an email with your tracking number once your order has shipped. If no one is available to receive the package, the courier will leave a notice with instructions for redelivery or pickup. While we strive to meet our delivery estimates, delays can occur due to unforeseen circumstances such as weather, customs clearance, or high order volumes.
This Shipping Policy is subject to change without prior notice. Please refer to our website for the most current information.